Through those purposeful experiences Pamela has made it her purpose to encourage, restore and empower - meeting people right where they are. She recognizes through personal experience and working in community mental health, how families and communities can be impacted from the exposure to mental illness, substance abuse, and trauma. Pamela Hamilton, MAMF, QDDP, QMHP-T, is a FEAP Consultant who specializes in marriage and family education, tailoring her passion for healthy marriages and the survival of families to create a distinctive, practical, and creative coaching method that merges life experience and clinical techniques. Learn how to apply these concepts to foster personal and professional reconciliations.

Learn what not to say when issuing an apology.Learn the difference between intent and impact.Understand why apologies are important to mental wellbeing.You can either simply print out your results or create an account to save them. This interactive session will focus on the dynamics of giving and receiving apologies to nurture connections and recover in situations of personal and professional conflict.īefore the session, we encourage you to take a 5-minute Apology Languages quiz. You’ll learn tools to enhance your apology and conflict resolution skills. Gary Chapman defines the five apology languages as key attitudes to express remorse.

You may have heard of the five love languages, but did you know that there are also five different ways to express an apology? Dr.

When Sorry Isn't Enough by Gary Chapman